Guarantee

You may return your unused product for a full refund within 30 days of purchase date. You can expect a refund (including original shipping costs) to your credit card 7 to 14 days of our receiving your return. Customers are responsible for return shipping costs unless the product is defective or an error has occurred when filling the order. Please be sure to follow the instructions on the returns form when sending items back, it will enable us to process the return quickly. We do not offer direct exchanges. If you wish to exchange product you will need to return the undesired product for a full refund and make your new purchases at store.burton.com.

Return Policy - Burton

Burton product is covered for defects in workmanship or materials for one year from the date of purchase. POP (proof of purchase/receipt) must be sent with product.

Return Policy - Gravis

Gravis product is covered for defects in workmanship or materials for six months from the date of purchase. POP (proof of purchase/receipt) must be sent with product.